You, your family, or those close to you can request assistance from the hospital social services department. They will assess your situation with you (administrative, family, social, and professional). They can intervene in areas such as: home care, referrals to appropriate facilities, and access to rights.
He will also work with all the staff to make your stay in the hospital easier.
Pediatric Surgery, Pediatric Intensive Care, Pediatric Emergency Department, Gynecology, Postpartum Care, Gynecology and Obstetrics, Family Planning, Child Reproductive Technology Center
Neurovascular Unit (UNV), Memory Resource and Research Center (CMRR), Day Hospital/Short Stay Neurology, Medical and Resuscitation Service for Neurology
"The mission of social and educational assistants is to help patients, residents, and families experiencing social difficulties to prevent or overcome these difficulties, to maintain or regain their autonomy, and possibly to facilitate their social and professional integration.".
(Decree of February 4, 2014)
She operates in accordance with a specific code of ethics. She is bound by professional secrecy.
Patients, as well as their families or friends, can request the intervention of the hospital social services department. This department will assess their situation (administrative, family, social, professional) in consultation with the medical and care team.
The social services department can intervene in the following areas: home support, referrals to appropriate facilities, access to rights (administrative procedures, emergency assistance, protection of vulnerable individuals, etc.). It will also work with all staff to facilitate their hospital stay.
The PASS de la Miséricorde has a branch at the Caen Normandie University Hospital: Avenue Côte de Nacre 14000 Caen Level 1 (near the social services for hospitalized patients)
The Permanent Access to Healthcare Services (PASS) are medical and social support units that should facilitate access for disadvantaged people not only to the hospital system but also to institutional networks of care, reception and social support.
A team of professionals, consisting of a social worker, a nurse and a doctor, is available to help and support patients.
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