A new number to report abuse against vulnerable adults

Since March 1, 2026, a new national number has been available to report situations of abuse towards vulnerable adults : 3133.

This service is for anyone who is a victim or witness of abuse, whether the abuse occurs at home or in an institution.

Vulnerable adults may include, in particular:

A listening and support service

By calling 3133, you will be put in touch with trained professionalswho can listen, advise and guide the people concerned.

The service is:

Accessibility solutions also exist for deaf or hard-of-hearing people via the 3133.gouv.fr.website

You can contact this number if you:

The information gathered will helpdirect the situation to the appropriate services in order to provide the necessary assistance.

Abuse can take different forms: physical violence, psychological violence, neglect, financial abuse or deprivation of rights.

If you are faced with a situation of this type, do not hesitate to call 3133 for help and support.

Caen Normandy University Hospital

Communications and Sponsorship Department,
Avenue de la Côte de Nacre,
CS 30001
, 14033 CAEN cedex 9