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Medical Regulatory Assistant Medical Regulatory Assistant
CHU Caen Normandy

Training Center for Medical Regulation Assistants

The medical regulation assistant is an essential player in the emergency chain by participating in the act of medical regulation under the responsibility of a regulating doctor.
The training center is approved for 30 students per training session (1 session per year) .

CHU Caen Normandy

Training Center for Medical Regulation Assistants

The medical regulation assistant is an essential player in the emergency chain by participating in the act of medical regulation under the responsibility of a regulating doctor.
The training center is approved for 30 students per training session (1 session per year) .

The pedagogical team

Start date

Monday September 30, 2024

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  • The job

    Become a medical regulation assistant…

    The medical regulation assistant participates in the act of medical regulation under the responsibility of the regulating doctor, with whom he/she works in close collaboration. He/she welcomes, listens to and analyzes each call as soon as possible and prioritizes them through precise and directed questioning.

    He/she mobilizes the operational means necessary to process the request on the decision of the regulating doctor. He/she provides support in the management of the resources implemented in exceptional health situations.

    This professional must be able to enter information in real time on specific computer software. He masters computer and telephone tools (telephony, computer and radiocommunication) and ensures the maintenance of equipment.

    Become a medical regulation assistant…

    The medical regulation assistant participates in the act of medical regulation under the responsibility of the regulating doctor, with whom he/she works in close collaboration. He/she welcomes, listens to and analyzes each call as soon as possible and prioritizes them through precise and directed questioning.

    He/she mobilizes the operational means necessary to process the request on the decision of the regulating doctor. He/she provides support in the management of the resources implemented in exceptional health situations.

    This professional must be able to enter information in real time on specific computer software. He masters computer and telephone tools (telephony, computer and radiocommunication) and ensures the maintenance of equipment.

  • Training

    Training

    Context, workforce and duration

    The training leading to the Diploma of Medical Regulation Assistant is defined by the Order of July 19, 2019 relating to the training leading to the diploma of Medical Regulation Assistant, Title II – Art. 9 to 15, title III – Art.16 to 22.

    The training center is approved for 30 students per training session (1 per year).

    The training lasts a total of 42 weeks (1470 hours) of teaching in a training center (21 weeks) and teaching in discovery courses (5 weeks) and professional courses (16 weeks).

    The training center is attached to the University Hospital of Caen which has care, research and teaching missions. It is subject to a double supervision:

    • the Ministry of Health, through the DREETS and the ARS ,
    • The Regional Council.
    Disabled

    Training and Disability

    With regard to the law of February 11, 2005 for equal rights and opportunities, participation and citizenship of people with disabilities, the principles of non-discrimination and accessibility are applied to training.

    A disability representative is in contact with all the paramedical training structures at the CAEN University Hospital. The students concerned can contact her via the tuition secretariat of their course.

    Vigilant point:

    There is no obligation for the student to communicate their disability situation to their training structure, either at the time of the competition or during their studies.

    The disability situation of a candidate or student is confidential, even if it may be a secret shared between professionals in the training structure.

    Objective

    Training aims

    • Ensure the reception of calls by the SAMU -Centre 15, coming from different communication channels: telephone calls, emails, SMS, radio, etc.
    • Contribute to the mobilization and monitoring of the operational means necessary to process the request on medical decision.
    • Participate in activities related to administrative management, quality, safety and life of the service.
    • Contribute to the management of resources during the implementation of provisional emergency systems, in degraded situations and in exceptional health situations.
    • Exercises its missions in the hospital public service.
    Diploma

    The graduation

    The Diploma of Medical Regulation Assistant ( ARM ) is registered at level 4 of the national directory of professional certifications (RNCP) with France competences.

    It is obtained after validation of all the blocks of skills acquired in theoretical and practical training.

    It allows the medical regulation assistant to practice in the hospital, more precisely within the Emergency Medical Aid Service ( SAMU ) and the healthcare access service (SAS) which provide medical assistance 24 hours a day, 7 days a week.

    Student

    A training center integrated into the health training center

    The medical regulation assistant training center is part of a training center where are grouped:

    The grouping of these training courses on a single site, the Health Training and Research Center, makes it possible to develop shared and innovative educational activities: teaching and multi-professional internships.

    The building is accessible to people with disabilities. A disability adviser is in contact with all the training structures. The students concerned can contact her via the school secretariat.

    Funding

    Educational cost for the 2024-2025 school year: €7,500

    For partial courses, the price is calculated in proportion to the number of weeks of training.

    You are in initial training or continuing your training, you are exempt from the educational cost of the training.

    You are an employee on a permanent contract: the training must be covered by your employer (contact your employer).

    You are a hospital civil service employee: training may be covered by your employer. Ask the HR department or the continuing education department for more information.

    PLEASE NOTE : To ensure support, steps must be taken before selection.

    You are in another situation, the training is your responsibility.

    Pending QUALIOPI certification, the training cannot be covered by the CPF or by a funding organization for a professional transition project (Transitions Pro, ANFH, etc.)

    Back to school in September 2024

    In order to validate your admission for the start of the school year on September 30, 2024, the file (downloadable at the bottom of this page) must be fully completed and accompanied by supporting documents within the set deadlines.

    The situation declaration generates validation of your financing. The educational cost of a training session amounts to 7,500 euros. This educational cost, except initial training and continued training, must be covered by a financing organization, by your employer or by you yourself.

    In addition, it is important that the medical file is complete. The absence of vaccination coverage against hepatitis B would make it impossible to complete your first internship.

    If you brought the necessary documents for the medical file when you registered for the selection tests, please contact the secretariat to validate their presence in your file.

    Key figures

    Promotion Success
    Promotion : 2023
    Success: 94.08% success rate for all paramedical training combined
    received / registered
  • admission

    Test

    admission

    The selection is open to candidates:

    • At least 18 years old on December 31 of the year of entry into training
    • Holders
      • A baccalaureate or an equivalent certificate
      • A level 4 title or diploma
    • Proof of three years of full-time professional experience

    The selection is made on the basis of:

    • From a folder
    • An individual face-to-face interview lasting a maximum of 20 minutes
    • Online pre-registration via the link below: please use one of the following browsers: Mozilla, Firefox, Google Chrome

    Application file

    The registration file can be submitted to the PFRS reception :

    • Health Training and Research Center
      2 Rue des Rochambelles
      Caen (Hérouville St-Clair) ,
      CFARM Secretariat : 4th floor , office 55, until 5 p.m.

    Or sent by post (postmark as proof) to the following address:

    • ARM
      Training Center CHU Caen Normandy
      CS 30001 – 14033 Caen Cedex 9

    It must include the following parts:

    • copy of the baccalaureate diploma or attestation of equivalence or other level 4 diploma or title
    • copy of a valid identity document
    • a cover letter
    • a resume
    • a criminal record extract (bulletin no. 3)

    This file must be accompanied by a check for 100 euros payable to the “Principal Treasurer of the CHU” (no cash), representing the costs relating to the selection.

    For candidates who do not hold a baccalaureate or an attestation of equivalence or a level 4 diploma or title:

    • a certificate of contribution to the French system in respect of a professional activity lasting a minimum of three years full-time.

    Equivalence and reduced training follow-up measures may be offered to certain candidates based on their diploma.

    A transitional system for obtaining the ARM diploma is put in place for people with previous professional experience in a call regulation center of at least 1 year in full-time equivalent as of July 18, 2023 (publication stopped).

    For candidates who are nationals of a Member State of the European Union or another State party to the agreement on the European Economic Area, other than France:

    • a certificate of French language level C2
    • a copy of the highest diploma or title translated into French (by a translator approved by the French courts)

    Any file received or submitted after the deadline will be refused and returned to the candidate.

    A check receipt will be sent to you by mail confirming your registration for the selection.

    Any file submitted must be complete; if it is not or if it does not meet the registration conditions, it will be administratively rejected. The candidate will not be interviewed.

    The file and the selection notice can be downloaded from this site.

  • Next school year September 30, 2024

    REGISTRATION FILE SEPTEMBER 2024

    You must complete the downloadable back-to-school file below from July 11, 2024, file to be sent no later than August 19, 2024, postmarked, to the following address: Paramedical training center of the CHU – CFARM – CS 30001 – 14033 CAEN Cedex 9.

     

    Useful documents

  • Useful documents